Keep the website useful as the business changes.
Opening hours, prices, team details, services and campaigns change. Maintenance helps the website remain accurate and functional without turning every small update into a new project.
- Agreed content updates
- Form and contact-path checks
- Backup review where supported
- Basic security and dependency review
- Broken-link and page checks
- Issue reporting and response path
What is quoted separately
Major redesigns, new custom functionality, premium software, hosting or domain renewals, bulk content work and third-party service charges are not silently included. They are discussed and approved separately.
Define the work before choosing a maintenance plan
Start with the current platform, the pages that change regularly and the contact tools the business depends on. Share the website URL and a list of recent problems. We review access and dependencies before confirming whether the site is a suitable fit.
The written scope should identify the allowed edits, check frequency, how to report an issue and response expectations. A routine monthly check is different from continuous monitoring or an emergency support commitment.
A maintenance review you can understand
- Check that important pages and permitted test enquiries work.
- Review changed prices, hours, services and contact information.
- Record issues found, changes made and anything requiring owner approval.
- Confirm the backup and recovery approach supported by the platform.
For a café, the recurring task might be updating a seasonal menu. For a service business, it may be checking the quote form and replacing outdated service details. These examples illustrate scope; they are not additional promises in every package.
Common questions
Can you maintain a website built by another company?
Possibly. We first need to review the platform, access, current condition and third-party dependencies.
Does maintenance guarantee zero downtime?
No. Hosting providers and third-party systems can fail. Maintenance reduces avoidable issues and creates a clearer response process.
Are domain and hosting renewals included?
Only when explicitly written into the maintenance agreement. Renewal and third-party charges are otherwise separate.
Keep your website accurate and supported.
Tell us what platform you use and what kind of help you expect.
Discuss maintenance